We’re doing things a little bit different

Covid-19 and how we operate

We have introduced a range of measures at Magherabuoy House in order that we can keep our guests, customers and staff safe in the Covid-19 environment. We are conscious of the risk associated with coronavirus and the need to prevent its’ spread. Your health, safety and wellbeing is paramount to us, and this has meant making some changes to how we do things. We hope these don’t detract from your enjoyment of your visit. We take this opportunity to explain the measures we are taking to keep your visit safe.

Safe & Alert

🖐🏻 Hand sanitiser stations at entrances & at strategic locations throughout the Hotel, such as lift lobbies, the entrances/exits to and from dining areas, as well as staff areas.
🧼 Enhanced cleaning measures at common touchpoints using disinfectants and sanitisers, frequently touched surfaces such as door handles, card payment terminals and lift buttons are cleaned frequently.
💁🏼 Social distancing throughout, with signage, floor markings and our staff on hand to help out.
📖 Training for all staff in general Health and Safety, as well as the specific steps needed in a Covid-19 environment.
🔨 Installation of protective screens at face-to-face service areas such as our Reception desk and Coffee bar.
🥽 PPE where appropriate, so you will see most of our colleagues wearing facial visors, and others in extended PPE such as face masks and gloves. You are welcome to wear face masks if you wish.
✅ Revised operating procedures to help minimise risk of Covid-19 contamination, including changes to the way we service guest accommodation.
🛌 We have considered it necessary to remove hospitality trays from our bedrooms for now, as well as guest directories and some soft furnishings. This is because we can make the transmission risk from these sources avoidable by their removal.
🍽 We have moved Leona’s Tea Room into the Hotel Bistro to provide enhanced social distancing – but with the same great baking and even more lunchtime food to choose from.
🍺 We continue to serve alcohol, but the NI Executive Regulations restrict this to the following circumstances: All alcoholic beverages must be served during licensed hours to guests seated at tables, and the service is further restricted to customers who are having a substantive meal (ie a main course) in our tea room or bistro; or outdoors to seating on our patio area.
We appreciate many of these measures aren’t what our guests are used to, however we hope you will understand we have implemented them out of necessity and for the good of all who visit or work at our Hotel. We also hope these restrictions can be eased in the near future if we abide by the guidance now.